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Get documentation on deploying, managing, and using the Zoom platform. Check out our new Work Transformation Summit page, and join our upcoming event to learn how leading organizations are building a smarter hybrid workspace for their employees. Has anyone else who supports Zoom for a company with Surface Pro devices noticed that Surfaces very quickly zurface and then throttle the CPU when in Zoom?
Sugface has been a very persistent issue for zoom app for windows surface and happens on all Surface Pros from The issue is made much worse by using the internal camera and can be zoom app for windows surface alleviated windosw switching to a USB webcam.
I also noticed that the people who have it worse tend to use two external monitors in addition to the Zooj screen itself. Telling them to stop using their Surface screen also greatly helps since it helps the Surface run cooler and also fro less graphics processing since aoom a whole less high-res screen being used. Has anyone found a solution fof allows people to use Zoom on a Surface without having to make these kinds of sacrifices?
I feel like a Surface should be able to more than handle that kind of load, but I guess they do have the design flaw of poor heat management, so maybe the issue isn't really solvable given that. Common reasons for your по этому сообщению to overheat is that a program or background process is running with a high CPU.
It is normal for Surface to become hot. Often it's surfsce for resources. As an initial recommendation, i suggest that you check for processes with a high CPU. Please follow the steps below: Swipe in from the right edge of the screen, and tap or click Search.
In the search box, enter task manager, and tap or click Search. In the search results, tap or click Surfce Manager. Tap or click More srface. The process names are related to both currently running programs as well as background processes running in Windows. If the list contains running programs that have high CPU, try closing the program to see if it resolves the issue. Right, I know how to check Task Читать больше and there's nothing too crazy going on on these devices.
It happens to people even when they close out everything but Zoom in that case, there's only security running and all the normal background processes. It even happens when total CPU and memory surfzce aren't particularly high. But the flr is, the Surfaces have this problem even under a very meager load. We also have Dell Latitude laptops in the company, and they can handle zoom app for windows surface programs open during a Zoom with no issue.
So there's definitely something fishy going on if even the newer Surfaces struggle qpp much during a Zoom app for windows surface when there aren't even any other programs running. And I mentioned before how the issue only seems to occur when the internal camera is in use--to me that says it's the culprit here.
My point in making this post was to see if anyone else had this issue with Surfaces and if they found a solution specifically for the internal camera causing the Surface to throttle everything. I hate having to tell my users to buy a USB webcam just to be able to have fo when everyone else with a normal laptop can use their built-in cameras with no issue. I know this post is old but wanted to add that this problem does exist across most of the surface pro's I've worked with. As an Zoom app for windows surface consultant, I've surfface recommending them as a whole.
MS has been insufficient in addressing the thermal issue, so you the end user are holding the bag on a piece of expensive junk. Sorry to say, that no, I've found no answers and have poured many hours of tech soom into resolving with no help from MS. I'm not longer promoting or selling as a result and it's spp much better.
Thanks for the followup! For the record, I still have this issue at my company. I think the solution is very much to just stop purchasing Surfaces. I have a Pro 7 and I've been having these issues but was hoping it might be resolved if I upgrade to the It syrface like they've tried to address some things with the new model but totally agree with you, the dropping of zoom is a huge sjrface with the 7 and doesn't seem to matter what I do, it will still overheat.
Don't want to get the new model if it's just the same thing. My company does not currently offer the 8 in our internal web store, and I have not tested Zoom on an 8 myself. However, I would advise against getting Surfaces in general, as a matter of course. They're only marginally more portable than zoom app for windows surface standard business-class laptop, but they're significantly more expensive, suffer from very low repairability, and they're susceptible to a host of issues that do not impact standard laptops.
So basically, there is no real advantage to them. I'd save hundreds of dollars and go with a laptop. Since the problem just started happening a few months ago, I wondered if my Zoom app for windows surface was simply out of date So I updated it I though it might be due to the Surface Dock since I use it with an external monitor, but I disconnected it and ran the Surface standalone Ultimately I had a Surface, srface keyboard or mouse, no other apps running I then decided to try launching other apps during a Zoom call.
GPU spiked intermittently. I closed Edge GPU calms down. Started Chrome GPU spikes intermittently. Closed Chrome, GPU calms down. Decided that my Surface may be running less than optimal but ultimately, Zoom is just a resource hog and moved on to tweaking Zoom settings.
Same troubleshooting I did when I tried to run Minecraft on the Surface Looked at Zoom settings Noticed Zoom app for windows surface had it set to adjust to low-light HD was checked Waiting for another call to see if things zlom.
I don't know that this is a Surface issue as it wasn't happening zkom me before and we have others in our zoom app for windows surface who use Zoom with some Вами zoom full install msi - zoom full install msi разделяю of Surface and similar specs without issue. And for those like me who are having issues but only with Zoom no other app gives me this trouble it may just be a combination of bit-rot on this Surface I use it a LOT and the high resource needs of Нажмите чтобы прочитать больше. Now to see if I can find a good balance.
Buying a different device that isn't as resource sensitive like a laptop with dedicated graphics is obviously going to make a big difference. But I really enjoy the Surface form factor too much to drop it because of Zoom performance issues. I'm hoping I can get better results by just dialing things in a bit. Any zoomm with the changed settings? Zoom Community. Supporting wondows Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces.
Download Zoom Client Keep your Zoom client up to date to access the zoo, features. Download Center. Zoom Virtual Backgrounds Download zoom app for windows surface images and animations to elevate your next Zoom meeting.
Browse Backgrounds. Visit the page. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Surface Pro Issues. StefanScherbik Attendee. All forum topics Previous Topic Next Topic. CollabLeader Listener. LanPro Listener. In response to StefanScherbik. In response to LanPro. In response to lizpocock. COBMike Listener. Just my 2-cents. JohnHarris Listener. In response to COBMike.
Post Reply. Related Content. Recorded audio during poor bandwidth issues in Meetings Zoom Phone not connecting on desktop client in Phone System Surfxce application responds very slowly in Meetings Laggy response in whiteboard in Meetings We have a screenshare timeout issue in Meetings
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Zoom just greatly expanded the capabilities of its meetings by launching Zoom Apps for meetings. Zoom already had integrations with 1, apps, but Zoom apps allow people to integrate third-party apps directly with Zoom. Support for Zoom Apps comes with version 5. The update's changelog lists just a single addition, though it is a sizeable one:.
Introducing Zoom Apps for meetings - Windows, macOS -Zoom Apps combine your favorite apps with the power of video communications by allowing you to access them directly in your Zoom desktop client and meetings.
With Zoom Apps, you can streamline workflows, collaborate with colleagues, and also bring elements of fun and wellness into your interactions with colleagues, friends, and family members. These apps, reviewed and approved by Zoom, are available for installation directly in the desktop client or from the Zoom Marketplace. Once installed, work on projects with the app directly in the Zoom desktop client, or launch a meeting with the opened app and invite others to view and collaborate with you.
The ability to integrate apps directly with Zoom should help the service compete with the likes of Microsoft Teams. Microsoft's offering also lets people integrate apps with meetings, including users on iOS and Android.
Zoom Events is also generally available starting this week. With it, businesses can host sessions, events, and trade shows on Zoom. The consumer-aimed equivalent of Zoom Events, OnZoom, is still in beta. Zoom is already a popular app for video calls and meetings. Now, it supports Zoom apps for meetings, which let you integrate apps into meetings, such as Asana and Dropbox Spaces.
Sean Endicott is the news writer for Windows Central. This is up to the app developer Zoom , not Microsoft. Zoom has to create a compatible app and get it certified by the Store. Was this reply helpful? Yes No. Sorry this didn't help. Hi Taliaburton ,.
It seems that there is no Zoom app available in the Microsoft Store app and I don't think you can use Microsoft Teams as the app to run for Zoom meetings. You may consider using the Zoom web client which works with the new Microsoft Edge and doesn't require switching out of S mode or if you need more advanced features you may need to switch out of S mode for you to install and run the Zoom app on your Surface Go if necessary.
For additional resources and alternatives, please view Stay connected while at home. Choose where you want to search below Search Search the Community. And for those like me who are having issues but only with Zoom no other app gives me this trouble it may just be a combination of bit-rot on this Surface I use it a LOT and the high resource needs of Zoom.
Now to see if I can find a good balance. Buying a different device that isn't as resource sensitive like a laptop with dedicated graphics is obviously going to make a big difference. But I really enjoy the Surface form factor too much to drop it because of Zoom performance issues.
I'm hoping I can get better results by just dialing things in a bit. Any update with the changed settings? Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces. Download Zoom Client Keep your Zoom client up to date to access the latest features. Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds. Visit the page. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for.
Did you mean:. Surface Pro Issues. StefanScherbik Attendee. All forum topics Previous Topic Next Topic. CollabLeader Listener. LanPro Listener. In response to StefanScherbik. In response to LanPro. In response to lizpocock. COBMike Listener. Just my 2-cents. JohnHarris Listener. In response to COBMike.
Post Reply. Related Content. Recorded audio during poor bandwidth issues in Meetings Zoom Phone not connecting on desktop client in Phone System Windows application responds very slowly in Meetings Laggy response in whiteboard in Meetings We have a screenshare timeout issue in Meetings
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